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After a long day of travelling or sightseeing, the weary traveller wants nothing more than to go back to their hotel room and relax and unwind. That’s why preparing the perfect room for travellers is vital to the success of a hotel. If you run a hospitality business, then the number one mantra is to ‘ensure the guests are comfortable and satisfied.’ By providing your hotel guests with a fully stocked and well-equipped room, you’ll emulate a sense of warmth and amicability.
Of course, the housekeeping staff of any hotel are always on hand to clean and stock the rooms with various hotel supplies, which guests can use during their stay at the hotel. Aside from free toiletries, what about what’s in the room itself? What things can you add to your hotel rooms to add that extra special touch to your guests’ stay?
As well as the basics like free toiletries, good air conditioning/heating and running hot water, we’ve put together a list of what we think every hotel room across the world should offer. If you’re looking to improve the ratings and guest satisfaction of your establishment, start considering the following:
There are all sorts of reasons we travel, whether it be for work or pleasure. When you’re travelling around the world for your business trip or annual holiday, there’s no denying that you’ll have almost certainly brought some extremely valuable items with you. Think about spending money, a wallet, your passport, camera, smartphone and laptop.
That’s why it’s almost expected that a hotel safe is placed in every single room. When you enter your hotel room, you immediately expect to find a safe in the wardrobe, as these safes provide us with the peace of mind that our valuables will be kept safely - excuse the pun - stored away. Safes allow guests to remain relaxed and able to fully enjoy their stay.
If you haven’t already, you should consider buying safes for all your hotel rooms.
It goes without saying, but ensuring all your hotel rooms have electronic door locks installed, like the ones from Omnitec Systems, is vital to guests’ safety and peace of mind. Electronic door locks are quickly becoming more and more popular, thanks to their many advantages such as security and the convenience of not having to have keys.
These types of locks are particularly of special interest at the moment, due to the health crisis in which contactless technologies are being promoted. Contactless technology is based on wireless communication between several electronic devices without any physical contact between them.
Besides the additional security they provide, electronic door locks mean there are no copies of traditional keys; a record of all openings can be kept and cards can have access permits that expire or allow entry only at certain times for extra privacy. For example, allowing service personnel to only access the room at a certain time.
No hotel room would be complete without a minibar. But if you think a small fridge stocked with nothing but a couple of bottles of water and a can of fizz pop is enough, then you might need to rethink.
Guests want to have plenty of options when it comes to their room’s minibar. From beers and soft drinks to miniature spirits and bottles of fizz, ensuring there’s a wide selection of drink options will keep your guests truly happy. But it’s not just what's inside the minibar that counts, the noise and temperature have a part to play too.
Guests will want a choice of drinks to choose from, but they always want them to be really cold when they pick one out from the fridge. After all, no one wants a lukewarm beer! They also don’t want a minibar that makes a lot of noise; instead, they’ll be looking for a fully silent minibar so that their sleep is not disturbed by the sound of a cooling fan.
In the early days of the internet, online access used to be a privilege exclusive to only the rich. Now, in the twenty-first century, it’s expected that every hotel provides its guests with internet access. However, one of the biggest gripes that guests face is still paying for Wi-Fi. After spending hundreds or even thousands of pounds on a hotel room, it is extremely frustrating to find out there is an additional charge to surf the web or catch up on a few emails. If you ensure that the Wi-Fi is completely free, all your guests would be much happier.
How many times have you booked a hotel room, only to find upon arrival that there’s no adequate storage for your suitcase? Okay, yeah there’s plenty of room for your clothes in the wardrobe and drawers, but where does that leave your luggage? One thing guests like to see in every room is a full-size luggage rack, preferably built into the wardrobe.
If your guests are planning on spending more than a couple of nights in one of your hotel rooms, then they don’t want to have to leave their suitcases on the floor, or just on top of a folding rack in the middle of their room, when it should be possible for an additional shelf to be installed in the wardrobe for their luggage.Back to overview
We are Jacob and Taylor. Travel is our passion and we love sharing our experiences here at The Travelling Souk. Our hope is that you would be inspired by this little blog to try something new, embrace an adventure, and live life to the fullest.