Frequently Asked Questions

Payment Methods

Our site security is powered by SagePay, one of the largest independent Payment Service Providers in the UK

sagepay

3D Secure is a culmination of Verified by Visa (VbV) and MasterCard Secure Code (MSC). 3D Secure is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the shopper at the time of the transaction.

visa

Yes, you can pay by cheque.  Please phone us first first so that we can give you the order total including delivery to your area for the product(s) you want.  Post your cheque along with a note indicating the products you are ordering and your delivery address to: The Travelling Souk, 1 Gilbert Road, Malvern, Worcestershire,WR14 3RQ.  Once we have received your cheque, your order will be processed

Yes, we do take orders over the phone. Please phone our offices on 0208 133 0728 during office hours: Monday – Friday 09.00am to 16.30pm

Becoming A Stallholder

We accept registrations throughout the year so there is no need to wait until a particular month or time. Please email us at info@thetravellingsouk.com for more information about joining The Travelling Souk.

Delivery

Our delivery charges differ from stallholder to stallholder.  Our stallholders set the pricing for the shipping.  When you go to view your basket you will be able to choose which delivery option you would like.

We do ship internationally, but unfortunately cannot guarantee this for all products. You will be see if a product can be shipped to you from the delivery options at checkout.