Delivery Promise

Delivery Promise

When you order a product from one of our stallholders whose products are displayed on thetravellingsouk.com we will confirm when the order is being despatched. This will happen within three days and often sooner (unless specified otherwise in the product description) but we have to make allowances for busy stallholders who work alone and may be selling at an event.

Our stallholders’ products are always sent via My Hermes who are a door to door service. We try and keep our prices as reasonable as possible and we find My Hermes a cost effective tracking service but please note that it takes between 3-5 days. Any items that are flat and under 750g we usually use Royal Mail. We also offer special delivery options for most items. Some Sellers have their own postage courier services and it will be stated in the product description.

If you require specific delivery information about an order you have placed or you wish to organise an incredibly special delivery please contact info@thetravellingsouk.com in the first instance and quote your order number for speed.

If you have ordered products from more than one stallholder they may arrive at different times and in different parcels as in all cases they are despatched direct from each individual stallholder.

Please note that you will be charged different postage options if you order from several stallholders. The items can not be batched under one cost.

International delivery is available on selected products.

If you have ordered something as a present for someone and you’d like it to be sent direct to them, you can include a personal message with the gift and can ask for it to be gift wrapped. You will be asked to write your personal message when you reach the checkout.

Perishables

Perishables are not despatched by our stallholders at the end of the week in case they spend the weekend in transit. Therefore please place your larder orders well before the weekend.